Refund & Return Policy
Refund & Return Policy
Thank you for shopping with CrownLuxe Studios. Please read our policy carefully before making a purchase.
Refund Window
We accept refund requests within 7 days of delivery. After 7 days, all sales are considered final.
Final Sale Items
The following items are non-refundable and non-returnable:
- Hair growth oils
- Scalp and hair care oils
- Any opened or used products
Eligible Returns
To be eligible for a return, items must be unused, unopened, and in their original packaging.
Damaged or Incorrect Orders
If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will make it right.
In-Person Sales
All in-person sales are final and are not eligible for returns or refunds.
Processing Time
Once your return is approved, please allow 7–10 business days for your refund to be processed back to your original payment method.
Contact Us
For any questions or to initiate a return, please reach out to us at crownluxxbyj1@gmail.com.